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203 Call us on 138 747 (AU), 0800 447 913 (NZ) or contact your local travel agent HEALTH You must ensure you are aware of any health requirements for your travel and ensure that you carry all necessary vaccination documentation. Guests are advised to check with their doctor or travel agent to determine if any vaccinations or health documents are required. CHILDREN/MINORS Due to the nature of our cruise itineraries, Viking Cruises does not maintain facilities or services for children aboard river cruise vessels. On all river cruises, minors must be over the age of 12; must be accompanied and share a stateroom with a parent, legal guardian or other responsible adult over the age of 21. We reserve the right to limit the number of minors under the age of 18 years on board. DISABLED GUESTS You must report any disability requiring special attention while on your Viking Cruises itinerary to Viking at the time the reservation is made. All vessels and motor coaches are equipped to European standards. Most transportation services, including the vessels and motor coaches, are not equipped with elevators or wheelchair ramps. Viking will make reasonable attempts to accommodate the special needs of disabled travellers, but is not responsible in the event it is unable to do so nor is it responsible for any denial of services by vessel operators, air carriers, hotels, restaurants or other independent suppliers. We regret that we cannot provide individual assistance to a holiday participant for walking, dining, getting on and off vessels, motor coaches and other vehicles, or other personal needs. A qualified and physically able companion must accompany travellers who need such assistance and must assume full responsibility for their wellbeing. The Guest assumes the full risk of use and of any prohibitions imposed by vendors. Motorised scooters are not typically suited on international cruises and cannot be accommodated. GRATUITIES/TIPS Shipboard gratuities for Viking Program Director and shipboard personnel are included in the cruise fare on Viking Europe, Russia, Ukraine, China, Mekong and Egypt cruises. Gratuities for local city guides, bus drivers and Viking tour escorts are not included in the cruise fare. Additional tipping is at the Guest's discretion. EUROPE OPERATORS The ships described in this brochure are operated by Viking Cruises Ltd., Viking River Tours Ltd., Viking Croisières S.A. or Viking Cruises AG. CHINA OPERATORS The ships and/or cruises described in this brochure are operated by one or more of the following: Chongqing New Century Cruise Co. Ltd., Viking Cruises AG, Viking River Tours Ltd., Viking River Tours (China) Ltd. and China International Travel Service Beijing Co., Ltd. MEKONG OPERATORS The ships and/or cruises described herein are operated by one or more of the following: Pandaw Cruises Management Pte Ltd., Viking Tours Ltd. VIKING CRUISES, INC. / VIKING CRUISES AUSTRALIA PTY LTD Viking Cruises Australia Pty Ltd & Viking Cruises Inc. acts solely as a Sales Agents for the above-mentioned operators of the vessels described in Viking collateral. Viking Cruises Australia Pty Ltd neither owns nor operates any of the vessels described herein and thus assumes no responsibility or liability for acts or omissions of the vessel owners or operators in regard to the cruises described herein. Viking Cruises Australia Pty Ltd acts solely as a Sales & Marketing Agent for Viking Cruises, Inc. and neither owns nor operates any of the vessels described herein and thus assumes no responsibility or liability for acts or omissions of the vessel owners or operators in regard to the cruises described herein. RESPONSIBILITY Viking Cruises, Inc. and Viking Cruises Australia Pty Ltd accept no liability or responsibility, whether occasioned by railroad, motor coach, private car, boat, aircraft or any other conveyance, for any injury, damages, loss, accident, delay or irregularity which may be occasioned either by reason or defect, through the acts or defaults of any company or person, or in carrying out the arrangements of the cruise, as a result of any cause beyond the control of Viking Cruises, Inc and Viking Cruises Australia Pty Ltd. Guests specifically release Viking Cruises, Inc. and Viking Cruises Australia Pty Ltd from any and all claims for loss or damage to baggage or property or from personal injuries or death, or from loss or delay, arising out of the acts, omissions or negligence of any independent contractors, such as air carriers, hotels, shore excursion operators, restaurateurs, transportation providers, medical personnel or other providers of services or facilities. All arrangements made for Guests with independent contractors, including medical services, are made solely for convenience to participants and are done at the participant's own risk. Medical personnel are independent contractors. Viking Cruises, Inc. and Viking Cruises Australia Pty Ltd specifically disclaims all liability for damages for emotional distress, mental suffering or psychological injury of any kind, except to the extent prohibited by any applicable law including 46 U.S.C. §183c(b). Travel documents are subject to all terms and conditions of the respective suppliers (some of which may limit supplier's liability). Under no circumstances shall Viking Cruises, Inc. or Viking Cruises Australia Pty Ltd be construed as a carrier under a contract for safe carriage of the Guest or his or her belongings. Viking Cruises, Inc. and the owners and operators of the vessels identified in this brochure shall be entitled to any and all liability limitations, immunities and rights applicable to them or any of them under the Strasbourg Convention on the Limitation of Liability of Owners of Inland Navigation Vessels (CLNI), with protocols and amendments, together with the further provisions of the International Convention of Limitation of Liability for Maritime Claims, 1976, with revisions and amendments (hereinafter collectively referred to as the "Convention"), if and as applicable, and by those other and further limitations of liability set forth in the statutory and general maritime law of the United States, (including Title 46 U.S. Code Section 181-186, 188), as well as any other applicable nation's laws limiting liability. Viking Cruises, Inc. and Viking Cruises Australia Pty Ltd and the owners and operators of the vessels identified in this brochure shall be entitled to claim the benefit of whichever law, regulation, treaty or doctrine provides the greatest legal protections to Viking Cruises, Inc. and Viking Cruises Australia Pty Ltd and the owners and operators of the vessels identified in this brochure. REFUSAL OF PASSAGE Viking Cruises, Inc. shall not be required to refund any amount paid by any Guest who must leave the cruise prematurely for any reason, nor shall Viking Cruises, Inc. or the owners or operators of the vessels identified in this brochure be responsible for the lodging, meals, return transportation or other expenses incurred by such Guest. ADVANCED, CANCELLED OR DELAYED SAILING Viking Cruises, Inc. reserves the right to withdraw and/or cancel a cruise or to make changes in the itinerary and hotel accommodations whenever, in its sole judgment, or in the judgment of the vessel owner or operator, conditions warrant it. In the event of charters of the vessels, truces, lockouts, riots or stoppage of labour from whatever cause or for any other reason whatsoever, the owner or operator of the vessels identified in this brochure may, at any time, cancel, advance or postpone any scheduled cruise and may, but is not obliged to, substitute another vessel or itinerary and shall not be liable for any loss whatsoever to Guests by reason of any such cancellation, advancement or postponement. ACTS OF GOD, STRIKE, OR OTHER CONDITIONS BEYOND CONTROL Neither Viking Cruises, Inc., Viking Cruises Australia Pty Ltd nor the owners or operators of the vessels identified in this brochure shall be liable for delay or inability to perform any condition in this brochure or any part thereof caused by an event that is beyond Viking's reasonable control and which could not have been reasonably prevented by Viking, which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural disaster, including but not limited to flooding, fire, earthquake, landslide, adverse weather conditions, high or low water levels; (c) nuclear or other industrial accident causing environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, licence and the common law as applicable from time to time, including fuel, Acts of God, or other circumstances beyond Viking's control. LAND PACKAGES / EXTENSIONS The extension packages advertised have been developed in association with various international hotels. Situations may arise, voluntarily or involuntarily, that necessitate changes. Viking Cruises, Inc. reserves the right to substitute hotels as it is deemed necessary and to provide comparable alternatives. Hotels are confirmed 30 days prior to cruise departure. ITINERARIES, PRICES/INCREASES AND OMISSIONS Itineraries are subject to change and may need to be altered or cancelled specifically because of water levels or wind factors. Prices advertised are subject to change with or without notice. Adjustments for currency and/or fuel fluctuations may apply. Optional shore excursions/tours/ concerts, excess baggage charges, drinks, beverages and meals not included in the package are additional costs to the Guest. Viking Cruises Australia Pty Ltd is not responsible for omissions, printing and/or presentation errors and reserves the right to make corrections as required. Check www.vikingcruises.com.au for the most up-to-date prices, terms and conditions. TRAVEL INSURANCE Viking Cruises strongly recommends that you obtain the appropriate travel insurance when you pay the deposit on your booking to cover any unforeseen circumstances that may occur before or during any cruise or associated travel. If you do not purchase travel insurance you may not be able to recover any charges associated with the cancellation or unforeseen circumstances. AUSTRALIAN CONSUMER LAW Nothing in these Terms and Conditions operates to exclude, restrict or modify any provision of the Australian Consumer Law or any equivalent laws applicable in any State or Territory in Australia. CALIFORNIA SELLER OF TRAVEL LAW Viking Cruises, Inc. is registered in California as a seller of travel. Viking Cruises, Inc.'s seller of travel registration number is 2052644-40. Registration as a seller of travel does not constitute approval by the State of California. PRIVACY POLICY Viking Australia Pty Limited is committed to protecting your personal information. View our privacy policy at www.vikingrivercruises.com.au/privacy.aspx ©2015 Time Inc. Affluent Media Group. Used under licence. Travel+Leisure and Time Inc. Affluent Media Group are not affiliated with, and do not endorse products or services of, Viking Cruises