Apple Vacations

2016 Apple Vacations Costa Rica

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In accordance with Department of Transportation (D.O.T.) regulations, this booking form must be signed and sent with payment at time of booking for passengers traveling on charter air (Exclusive Vacation Flights). TRAVEL AGENT: YOU MUST SUBMIT THIS ENTIRE DOCUMENT and give copy to client. Please mail to: Apple Vacations, ATTN: Customer Care, 7 Campus Blvd., Newtown Square, PA 19073 I (we) have read and I agree to the above terms and conditions forming this Fair Trade Contract/Charter Operator-Participant Agreement above. o Agreed _______________________ _____________________________________________________________________ __________________________________________________________ Booking Number First Name Last Name __________________________________________________________________________________________ ____________________ (_____)____________________________________________________ Street, City, State, Zip Telephone Number Departure Date: _____________________________________ Return Date: ___________________________ Duration (# of nights): __________________________________ Departure Airport: ___________________________________ Destination: ____________________________ Hotel/Tour Name: ______________________________________ Cost of trip: $________________________________________ Payment covers: o Deposit $___________ o Full Payment $______________ Signature: _________________________________________________________________________ Date: _______________________ 11. Travel Provider Changes and CanCellaTions & refunds All prices and features described in Apple Vacations' promotional materials and website are subject to change without notice. Some hotel room photographs may not depict the standard room category. Any refunds will be made as soon as possible in the original form of payment. No refunds will be made for any services provided in the vacation package or itinerary that you do not use. Passengers who do not travel are subject to 100% cancellation penalties. Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we endeavor to find comparable accommodations and will notify you as soon as possible. If our alternate arrangements are unacceptable to you, you may cancel without charge provided that you notify us within 7 days of your receipt of notice of the change (or prior to departure date if we notify less than seven days prior to departure). 12. inTernaTional Travel and denial of enTry Passengers traveling to any international destination must have a valid passport and, for non- U.S. citizens, valid entry documents (See "Things To Know Before You Go"). Apple Vacations is not responsible for any passenger who is unable to travel as a result of their failure to have the required travel documents, or is denied entry into any country or re-entry back into the U.S.. 13. Travel resTriCTions Apple Vacations will not allow travel to unaccompanied minors under 18 years of age, and some hotels require that the adult companion be at least 21 years of age. Some age restrictions may apply for car rentals and on cruises. Infants under 2 years may be free of charge, provided parents make arrangements directly with the hotels for incidentals such as food, crib, etc.. Disabled travelers must be accompanied by an able-bodied traveler who shall be responsible for ensuring the disabled traveler's participation in the excursion. Most travel and excursion services, hotels and visiting sites outside the United States are not, nor are they required by law, to be handicapped accessible, and may not be equipped with wheelchair ramps or other adaptive devices or equipment. Apple Vacations and its suppliers cannot be held responsible if ramps or other adaptive devices are not available. Restrictions for handicapped travelers may also apply for cruises. We reserve the right to accept or reject any person as a excursion participant and to expel from the excursion any participant(s) whose conduct impairs the safety or security of the group to whose behavior is deemed incompatible with the interest of the group. Any expenses incurred to remove or return such person to the departure city will be charged to the expelled participant(s). 14. governing law and disPuTe resoluTion This Fair Trade Contract shall be governed by the laws of the Commonwealth of Pennsylvania. If you find you have a claim or dispute with any of the Apple Vacations travel or excursion providers, we will provide you with as much assistance as reasonably possible to assist you in resolving the dispute. Apple Vacations does not control and cannot be responsible for such factors as weather, government actions, terrorism, mechanical breakdowns, your physical, medical or mental disabilities, your failure to obtain valid travel documents, your failure to follow travel instructions, or for denied entry at destination or re-entry into the U.S.. Should a dispute or controversy arise concerning the terms and conditions of this Fair Trade Contract or involving a loss, injury or damage during or relating to your trip, the parties' remedies shall be limited to dispute resolution through binding arbitration in Delaware County, Pennsylvania and shall be governed by the Uniform Arbitration Act of Pennsylvania. Each party shall appoint an arbitrator. The arbitrators shall appoint a neutral arbitrator. The decision of the arbitration panel shall be final and binding on the parties. Each party shall be responsible for their own costs with the costs of the neutral arbitrator to be divided evenly between the parties. If any term or provision of this Fair Trade Contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby. SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS WITH SCHEDULED AIR TRANSPORTATION OR LAND ONLY PACKAGES 1. Changes by airlines If a scheduled airline initiates a schedule change which results in a fare increase, the passenger is responsible for the price increase regardless of whether it occurs before or after the vacation price has been paid in full. All prices are subject to change if not paid in full due to fuel surcharge increases, government taxes and fees increases or unforeseen circumstances. You will be notified immediately upon discovery of an increase and will have the option of paying the difference or canceling with full refund. You may incur additional airline baggage and optional fees (food, excess baggage, etc.), charged by the airline at check in. 2. losT airline TiCkeTs & refunds If you lose your scheduled airline ticket, you will have to purchase a new ticket at your own expense. In most cases the replacement ticket will be more expensive. You must contact your travel agent to begin refund procedures by completing a "Lost Ticket Application" (fees may apply). Any refunds made by the airline will be based on the value of the original ticket issued less any airline processing fees. Refunds (if applicable) will only be issued upon the return of the unused ticket. SPECIAL TERMS AND CONDITIONS APPLICABLE TO APPLE VACATIONS' PUBLIC CHARTERS These special terms and conditions apply to those travel packages where Apple Vacations arranges for charter air transportation provided by one or more air carriers. All public charter flights on AeroMexico (B737-800-159 seats) PC15-111/PC15-112; Alaska Airlines (B737-800-162 seats/B737-900-180 seats) PC14-095/PC15-088; Allegiant Airlines (A319-156 seats) PC 15-118; Frontier Airlines (A320-177 seats) PC14-063/PC14-064, Icelandair (B757-200-183/186 seats) PC15-103; Sun Country Airlines (B737-700-126 seats/B737-800-174 seats) PC14-141/PC15-030; Sunwing Airlines (B737-800-189 seats) PC15-129/PC15-148, Xtra Airways (B737-400-150 seats/B737-800-168 seats) PC14-120/PC15-094/PC15-095, Volaris (A319-144 seats) PC15-141, Viva Aerobus (A320-180 seats) PC15-168 are operated by Apple Vacations, LLC. dl070915. Apple Vacations reserves the right to substitute alternate air carriers if necessary. All air travel is subject to the terms and conditions of the operating air carrier. This information is current as of August 2015. For a current listing of our public charter filings, see disclaimer or ask your travel agent. Apple Vacations, as the Charter Operator, is the principal. Apple Vacations is not responsible, unless negligent, for the personal injury or property damage caused by any direct air carrier, hotel or other supplier of services in connection with the charter. 1. CanCellaTion or Major Change by aPPle vaCaTions if apple vacations makes a "major change" or cancels the tour or travel package 10 days or more before the departure date, we will notify you or your travel agent in writing within 7 days of becoming aware of the change or need to cancel. apple vacations may not cancel a charter less than 10 days before the scheduled departure date, except for circumstances that make it physically impossible to preform the charter trip. under these circumstances, we will notify you as soon as possible. Our only liability will be to return all monies paid or provide a refund in the form of an Apple Vacations credit. For International Flights only: Additional restrictions may be imposed on the flights by the foreign governments involved, and if landing rights are denied by a foreign government, the flight will be cancelled and you with receive a full refund. In accordance with federal regulations, a "major change" constitutes any of the following: a change in the departure or return date which Apple Vacations knows of more than 2 days before the scheduled flight date, unless the change results from a flight delay; any charter flight delay of more than 48 hours; a change in the origin or destination city for any flight leg, unless the change only affects the order in which cities in a tour package are visited; a substitution of any hotel; or a price increase occurring 10 or more days prior to departure and resulting in an aggregate price increase of more than 10%. 2. your righT To CanCel in The evenT of a Major Change if apple vacations makes a "major change" before the departure date, you have the option to cancel and receive a full refund by providing apple vacations with written notice of cancellation within 7 days of receiving our notice of the "major change". if apple vacations makes a "major change" after the departure date, you have the option to reject the substituted hotel, changed date, origin, or destination of a flight leg and receive a refund of that portion of the tour package not provided; in this case you will receive a refund within 14 days of the return date for the tour package. 3. seCuriTy and dePosiTs apple vacations has surety trust agreements with Penn liberty bank, 724 w. lancaster ave., wayne, Pa 19087 for payment of any charter air package refunds as defined by the agreements. Under these agreements, unless you file a claim with Apple Vacations (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you. Termination means the date of arrival (or in case of a cancelled charter, the intended date or arrival) of the return flight. Make all checks payable to shelby financial Corporation fbo apple vacations. These public charter flights are operated by: aPPle vaCaTions, llC 7 Campus blvd., newtown square, Pa 19073 as principal and tour operators. © Copyright, 2015 Apple Vacations CST#2091950-40 If you booked a Charter Flight, you have the right to receive a full refund if you paid by credit card until you agree to the terms and conditions of this Fair Trade Contract. You may also have other rights and remedies under applicable law. ThE INFORMATION IN ThIS BROChURE IS CURRENT AS OF ThE DATE OF PRINTING (8/15) AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. VISIT APPLEVACATIONS.COM/FTC FOR ThE MOST CURRENT INFORMATION. Charter OperatOr - partiCipant agreement Fa i r t r a D e CO n t r aC t 37

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