Travel Impressions

XXXXX 11 Las Vegas 11 tRaVEL impRESSioNS tERmS & CoNDitioNS This agreement contains the terms and conditions by which Travel Impressions, operated by Travel Impressions Ltd., 465 Smith Street, farmingdale, Ny 11735 ("Operator") in consideration for a participant's payment, agrees to provide these travel tours. All products and services depicted in this brochure are subject to change without notice. The information in this brochure is current as of the date of printing. Please visit www.travelimpressions.com for up-to- date information. READ THIS AGREEMENT CAREfULLy bEfORE SENDING ANy MONEy. TENDER Of PAyMENT TO OPERATOR OR yOUR TRAVEL AGENT CONSTITUTES ACCEPTANCE Of THESE TERMS AND CONDITIONS. rESErVATIONS AND PAyMENT: Operator accepts payment by credit and debit cards issued on the following networks: AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER. Any other person or entity (including a travel agent) who receives monies from participants does so strictly as an agent of participants. Tender of payment to Operator constitutes acceptance of these terms of sale. full payment is applied to the credit card entered into the system at the time of booking. Online bookings will be accepted up to 4 days prior to scheduled departure. After payment is made, all revisions are subject to a $25.00 per booking fee, plus any supplier fees. LIABILITy STATEMENT: Travel Impressions, Ltd. and its parent, subsidiaries, affiliates and representatives (collectively, "TI"), act as an agent for travel suppliers and you understand and agree that TI shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from (1) the acts of omissions of travel suppliers, including but not limited to delays, overbookings, cancellation of services, cessation of operations, accidents or failures of equipment, or changes in fares, itineraries or schedules; or (2) acts of God, fires, earthquakes, floods, climatic aberrations, acts of governmental authorities, civil unrest, strikes, riots, theft, disease, accidents or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, or any other cause beyond the control of TI. Under no circumstances shall TI be liable for any special, incidental or consequential damages arising from the foregoing. INTErMEDIAry DISCLOSurE: TI assists you in finding travel suppliers and making arrangements that meet your individual needs. we consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. TI acts solely as sales agent for travel suppliers and is not responsible for the actions or inactions of such suppliers. we want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access our marketing channels, participating in marketing programs and supporting technology initiatives. from time to time, we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. TErMS OF PurCHASE: Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. you agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable supplier's policies, rules and restrictions regarding availability and use of fares, products and services. you understand that any violation of any such supplier's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) Operator debiting your account for any costs Operator incurs as a result of such violation. you acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your purchase of the travel products from Operator. PuBLIC CHArTEr FLIGHTS: All public charter flights sold through Travel Impressions are operated by Apple Vacations, LLC. Apple Vacations, LLC, has surety trust agreements with Susquehanna Patriot bank, 101 bryn Mawr Avenue, bryn Mawr, PA 19010 for payment of any charter air package refunds as defined by the agreements. Under these agreements, unless you file a claim with Travel Impressions, who in turn files with Apple Vacations, (or with the bank) within 60 days after termination of your vacation, both parties shall be deemed released from all liability to you. AIrLINE AND SuPPLIEr rESPONSIBILITy: The public charter operator has made arrangements for international air transportation to your vacation destination via certified charter air carriers duly filed under D.O.T. regulations and reserve the right or substitute alternate aircraft if necessary. Any air transportation provided by a certified charter air carrier may not be cancelled less than 10 days prior to the scheduled departure date unless it is physically impossible to operate the flight. Travel Impressions Ltd, the airlines and other suppliers it uses issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Travel Impressions Ltd nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any defect, negligence, or other wrongful act or omission by any other hotel agency, transportation company or party providing such services or facilities, strike, war, terrorism, weather, quarantine, sickness, government restrictions or regulations, or any other cause beyond its reasonable control. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. Travel Impressions Ltd is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation. FLIGHT INFOrMATION: your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. Travel Impressions assumes no responsibility for any passengers making independent connections to flights booked through Travel Impressions. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee. MAJOr CHANGES Or AMENDMENTS: Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible via the contact information in the booking. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior). In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, our only liability will be to return all monies paid (public charters only) or if landing rights are denied by a foreign government, the flight will be cancelled with a full refund. CANCELLATION AND rEFuND POLICy: The right to a refund is limited if a participant changes plans prior to or after the trip is taken. All requests for refunds must be submitted (certified mail return receipt requested) in writing through the booking agent to the Operator or directly with Operator if the booking was made directly with Operator except in the case of pre-trip which can be done over the phone. Operator shall then process your refund and may retain a $50 per person processing fee if a refund is given. All appropriate receipts/vouchers and documentation must accompany the refund request. No refund will be made for package features the participant opts not to use. "No show" penalties could be up to 100% of the package or component costs. The rights and remedies made available herein are in addition to any others available under applicable law. However, Operator offers refunds under this agreement with the express understanding that endorsement of a refund by participant(s) constitutes a waiver of any such additional rights and remedies against Operator. See "Cancel for Any Reason and Travel Protection Plan" section below for details on our Cancel for Any Reason waiver. CHOICE OF LAW; rESOLuTION OF DISPuTES: This Agreement is governed by the laws of, and disputes shall be venued in, the State of New york, without reference to its choice of law doctrine. All disputes, claims or controversies arising out of or related to the services of this agreement shall be submitted to mediation and if the matter is not resolved through mediation, it shall be submitted for arbitration. Unless we agree otherwise in writing, any mediation and/or arbitration shall take place in the State of New york, New york County, and shall be administered by, and pursuant to the rules of, the American Arbitration Association. Disputes shall be arbitrated on an individual basis. There shall be no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other travel customers or other persons similarly situated. The arbitrator's authority to resolve disputes and to make awards is limited to disputes between you and us alone, and is subject to the limitations of liability set forth above. furthermore, disputes brought by either party against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to the arbitration. Should any portion of this section regarding the arbitrator's authority to resolve disputes between only you and us be stricken from this agreement or deemed otherwise unenforceable, then this entire section shall be stricken from this agreement. The provisions of this section may be enforced in a court of competent jurisdiction and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses (including attorney fees), to be paid by the party against whom enforcement is ordered. This arbitration provision is made pursuant to a transaction involving interstate commerce, and shall be governed by the federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended. DOCuMENTS: Documents will be sent twenty one (21) days prior to departure and if you book before that time, once full payment is received. Document reissue fee is $25.00 per booking plus any supplier fees. CHECK-IN PrOCEDurE: failure to check-in for your flight at the appropriate time may result in denied boarding and a refund may not be granted. Check-in times vary by carrier/airport and all participants are required to check with the carrier for the most current information. PACKAGE PrICE: The package prices include only items specifically stated in the participant(s) itinerary. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Operator has the right to substitute services or accommodations in similar categories for items listed in the literature. PLEASE NOTE: Operator reserves the right to re-invoice participant(s) in case of an error made in computing tour price, or in the event that a change in tax or hotel rate, or if a service fee or surcharge is imposed by the hotel or airline. foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel operator at check- out from the property. you may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. AIr TrANSPOrTATION: Important airline ticket terms and conditions and other important notices apply to air transportation. Please visit http://www.travimp.com/airlinetickettc.html for more information. LuGGAGE: Many airlines are now charging fees for your luggage. These fees are payable directly to the airline upon check-in. Check airline baggage fees: http://content.travimp.com/quest/baggage. html. Please contact your airline for specific details. These limitations on liability are subject to change. when you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover

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