Issue link: https://viewer.e-digitaleditions.com/i/95079
rexnews REX RATED BEST Rex was rated the best domestic airline for customer satisfaction for the months of July and August 2012 in the Roy Morgan Customer Satisfaction Awards. Rex received an 88 per cent satisfaction rating in July and an 86 per cent satisfaction rating in August in the surveys conducted by Roy Morgan, one of Australia's leading research companies. These figures ranked Rex ahead of Virgin Australia, Qantas and Jetstar. Rex Chief Operating Officer Garry Filmer stated, "This is a pleasing result, as Rex celebrated its 10th anniversary of flying in August 2012. "This outcome, coming on the back of the Australian Traveller Readers' Choice Awards in 2011 rating Rex as the best regional airline, and all the Choice magazine surveys from 2005 rating Rex among the top two domestic airlines for customer satisfaction, confirms Rex is one of Australia's most reliable and appreciated domestic airlines. "Rex would like to take this opportunity to thank all of its customers for their support over the past decade, which has made us the world's best regional airline, and we will endeavour to provide another decade of safe and reliable air service with our trademark country hospitality." Farewell to Metro Engines Rex has said farewell to the last of its Metro engines. This marks the end of an era after almost 30 years of overhauling and maintaining TPE 331 engines in the Wagga engine shop. 2009 was the last time that major work was conducted on a Rex Metro engine in the engine shop, with the engine then stored away in Wagga. Recently, the last remaining engine came out of storage and was boxed up to be couriered to Sydney, where it was then flown to Bearskin Airlines in Thunder Bay, Ontario, Canada. Engine Shop Supervisor Warren O'Halloran and Engine Shop Engineers Shane Reynolds and Keith Brosnan, who once worked on the Metro engines, said their final goodbyes to the Metros. From top: Keith Brosnan, Shane Reynolds and Warren O'Halloran wish the last Metro engine farewell; the engine is slowly lowered into a box and packed safely for its trip to Bearskin Airlines in Ontario, Canada. VII