Viking Cruises

As required by the U.S. Cruise Vessel Security and Safety Act of 2010, applicable to ocean cruise ships that embark or disembark in the United States, this guide provides information on emergency contacts and proper procedures for ocean cruises during such voyages. In the event of a medical emergency, missing person or criminal activity, you should immediately dial 999 or contact: • Security Officer (Deck 1; Phone 9009) (on Viking Star Deck 6; Phone 9708; on Viking Sea Deck 6; Phone 9775) • Guest Services Desk (Deck 1; Phone 9710) • Medical Center (Deck A; Phone 2010 Nurse) All these contacts are available 24 hours a day to report any such incident. The ship's Security Officer is responsible for responding to alleged crimes and missing persons and should be contacted immediately for any such event. Any missing persons and criminal activity should be reported immediately so that appropriate personnel can take prompt action and secure necessary information. The Carrier has zero tolerance for crime on board its vessels. On international voyages that embark or disembark in the United States we are required by federal law to report on-board felonies and missing U.S. nationals to federal agencies. For a missing U.S. national and all serious felonies (homicide, suspicious death, kidnapping, assault with serious bodily injury, sexual assaults as defined by federal laws, firing or tampering with the vessel, or theft of money or property in excess of US$10,000) the incident must be reported to the F.B.I. as soon as possible. These requirements apply to incidents that occur on board in U.S. territorial waters, or on the high seas or in foreign waters if the assailant or victim is a U.S. national. The F.B.I. can assert criminal jurisdiction in all these circumstances. Each of the nations visited, as well as the vessel's nation of registry, may also assert jurisdiction and/or impose additional reporting requirements. VRC and the Carrier reserve the right to report any/all criminal allegations to any national, state or local law enforcement agency in addition to those mentioned. For missing persons or felonies arising at any time during the voyage you may independently contact the F.B.I. or U.S. Coast Guard. For incidents within state or foreign waters or ports you may, in addition, contact local law enforcement authorities. We request you timely report any incident to vessel management. Failure to do so may prevent a thorough collection of information and evidence. Contact information for entities who may assist you are set forth below: U.S. FEDERAL BUREAU OF INVESTIGATION (FBI) – www.fbi.gov • National Threat Operation Center (NTOC) (800) 225-5324 U.S. COAST GUARD – www.uscg.mil • National Command Center (202) 372-2100 • Washington, D.C. Sector Command Center (202) 267-2100 • New York, New York Sector Command Center (718) 354-4120 • Boston, Massachusetts Sector Command Center (617) 223- 5757 • San Juan, Puerto Rico Sector Command Center (787) 289-2041 NATIONAL CENTER FOR VICTIMS OF CRIME • Phone: (855) 484-2846 • Website: https://victimsofcrime.org NATIONAL SEXUAL ASSAULT HOTLINE • Phone: (800) 656-4673 • Website: www.rainn.org NATIONAL ORGANIZATION FOR VICTIM ASSISTANCE • Phone: (800) 879-6682 • Website: www.trynova.org LOCAL L AW ENFORCEMENT • Boston, Massachusetts Police Department – (888) 333-2353 • Halifax, Canada Regional Police – (902) 490-5016 • Montreal, Canada Police – (514) 280-2222 • New York, New York Police Department – (646) 610-5000 • Royal Barbados Police Force – (246) 430-7100 • San Juan, Puerto Rico Police Force – (340) 776-9110 • Charlotte Amalie, U.S. Virgin Islands Police Department – (340) 774-2211 • St. John's, Royal Police Force of Antigua and Barbuda – (268) 462-0125 • Castries, Royal St. Lucia Police Force – (758) 456 3850 • Pointe-à-Pitre, Police Municipale – 0590 239-161 • Basseterre, Royal St. Christopher and Nevis Police Force – (869) 465-2241 • Philipsburg, Police Force of Sint Maarten – (721) 542-2222 • Road Town, Royal British Virgin Islands Police Force – (284) 494-3822 CHILDREN/MINORS Due to the nature of the cruise and travel itineraries, the Carrier does not maintain facilities or services on its vessels for individuals under the age of 18 years. For all cruises/cruise tours booked after August 1, 2018 (regardless of departure year), you must be 18 years old on or before the day you are scheduled to embark on the cruise tour. TIPS Gratuities for your Viking Program Director and onboard staff are included in your cruise fare. Gratuities for local city guides, bus drivers are not included in your cruise fare. Additional tipping is at the Guest's discretion. TRAVEL INSURANCE Viking Cruises strongly recommends that you obtain the appropriate travel insurance when you pay the deposit on your booking to cover any unforeseen circumstances that may occur before or during any cruise or associated travel (including but not limited to changes in itinerary as a result of significant flooding or low water levels). If you do not purchase travel insurance, you may not be able to recover any charges associated with the cancellation or unforeseen circumstances. EXTENSIONS: The Extension packages as listed herein and in VRC Advertising have been developed in association with various international hotels. Situations may arise, voluntarily or involuntarily, that necessitate changes. We reserve the right to substitute hotels as it is deemed necessary and to provide comparable alternatives. ITINERARIES, PRICES, AND ITEMS NOT INCLUDED; OMISSIONS: Itineraries are subject to change and may need to be altered or cancelled specifically because of water levels or wind or other factors. Prices shown in any brochure and on the website are subject to change with or without notice. Adjustments surcharges based on our fuel costs, the exchange rate between the U.S dollar and other currencies, our cost of airfare, fees and taxes imposed upon us by government or quasi-governmental agencies, or other unforeseen circumstances may apply. Refer to the Passenger Ticket Contract for more information. Optional shore excursions/ tours/concerts, excess baggage charges, drinks, beverages and meals not included in the package are additional costs to the passenger. Neither VRC nor the Carrier are responsible for omissions, printing and/or presentation errors and reserve the right to make corrections as required. Check www. vikingcruises.com.au for the most up-to-date prices, terms and conditions. In the event amendments or modifications of any nature are required, they may be added by the Carrier, by written notification to the passenger signed by an authorized director of the Carrier for the vessel. TRADEMARKS The trademarks, service marks, trade names and logos (the "Trademarks") appearing in VRC advertising are trademarks and registered trademarks of the VRC or its affiliates. A partial list of the Trademarks owned by VRC or its affiliates is set out below and may not be exhaustive. All other trademarks belong to their respective owners. If you are unsure whether a trademark, service mark, trade name or logo not on the list is the property of VRC or its affiliates, please contact VRC at 138 747 (Australia) or at 0800 447 913 (New Zealand). VRC and its affiliates vigilantly enforce their intellectual property rights and will actively seek the recovery of any costs and/or damages they may incur in stopping the misuse or misappropriation of their intellectual property. Trademarks of VRC and its affiliates and related companies include but are not limited to AQUAVIT TERRACE; DARE TO COMPARE; EXPLORING THE WORLD IN COMFORT; LONGSHIPS; THE WORLD'S LEADING RIVER CRUISE LINE…BY FAR; VIKING; VIKING and Ship Design; VIKING COASTAL CRUISES; VIKING COASTAL VOYAGES; VIKING CRUISES; VIKING EXPEDITIONS; VIKING EXPEDITIONS CRUISES; VIKING EXPLORING THE WORLD IN COMFORT and Ship Design; VIKING INCLUSIVE CRUISING; VIKING OCEAN CRUISES; VIKING OCEANS; VIKING RIVER CRUISES; VIKING RIVER CRUISES and Ship Design; VIKING RIVER CRUISES EXPLORING THE WORLD IN COMFORT and Ship Design; VIKING RIVERS; VIKING SEA; VIKING SKY; VIKING STAR; VIKING SUN; VIKING ORION; VIKING JUPITER; AND VIKING VOYAGES. VRC also does business under the name VIKING TOURS, which is a registered trade name in the United States. PHOTO SUBMISSION You grant to VRC, the Carrier and their affiliates a non-exclusive, royalty-free, transferable, sublicensable, perpetual, worldwide license to photos, videos and other visual or audio portrayals of you in any pictorial medium of any nature (collectively, the "photos") you may submit to VRC or the Carrier, or any portion of your photo, in any manner or media whatsoever, (whether now known or hereafter devised), for the purpose of using your photo on any website maintained by VRC or the Carrier or their affiliates, or in any promotional materials distributed by them or in connection with a Viking cruise or travel Services. Further, you waive all moral rights you may hold in a photo you may submit to VRC or the Carrier, in favour of them and anyone they allow to use the photo. You hereby irrevocably assign to VRC, the Carrier and their affiliates all right, title and interest in and to any such photos. They reserve the right not to use your photo for any reason. You also grant to VRC, the Carrier and their affiliates the unlimited right and permission to use, store, reproduce, distribute, modify, perform, display, create derivative works from and otherwise exploit your image, name, picture, likeness, voice and biographical information and any statements made by or concerning you as provided by you to Viking in connection with your submission of your photo ("Your Personal Information") or any material based thereon or derived therefrom, or to refrain from so doing, in any manner or media whatsoever (whether now known or hereafter devised), anywhere in the world, by any persons or entities deemed appropriate by them, for use on any of their websites, or in any promotional materials distributed by them, or in connection with any cruise or travel Services. You agree you have the full right and authority to grant the rights granted in this section and agree that these terms do not in any way conflict with any existing commitment on your part. If the photos you submit include images of other travel companions, you agree and represent that you have obtained their permission to submit these photos (or that of their parent/legal guardian if they are a minor in their jurisdiction of residence) and that you have also obtained their agreement to these terms. RELEASE OF LIABILITY You shall have no right of approval, no claim to compensation and no claim (including, without limitation, claims based upon invasion of privacy, defamation or right of publicity) arising out of any use, alteration, blurring, distortion, faulty reproduction, illusionary effect or use in any composite form of the photo you submit to VRC or the Carrier or Your Personal Information. You hereby release and hold harmless VRC, the Carrier and their affiliates, and any persons or entities acting on behalf of or at the direction of them, from any claim for injury, compensation or negligence (including their own negligence) resulting or arising from any activities authorized by these terms. QUESTIONS; OFFICE ADDRESS If you have any questions regarding these Terms or the Passenger Ticket Contract, please advise us in writing at Viking River Cruises Australia Pty. Ltd. 6/66 Wentworth Avenue, Surry Hills, NSW 2010, Australia. You may also contact us by phone at 138 747 (Australia) or at 0800 447 913 (New Zealand). AUSTRALIAN CONSUMER LAW Nothing in these Terms and Conditions operates to exclude, restrict or modify any provision of the Competition and Consumer Act 2010 (Cth) or any equivalent laws applicable in any State or Territory in Australia. SEVERANCE If a provision in these Terms and Conditions is wholly or partly void, illegal or unenforceable in any relevant jurisdiction that provision or part must, to that extent, be treated as deleted from these Terms and Conditions for the purposes of that jurisdiction. This does not affect the validity or enforceability of the remainder of the provision or any other provision of these Terms and Conditions. A S OF 9 FEBRUA RY 2 024 231 Call us on 138 747 (AU), 0800 447 913 (NZ) or contact your local Viking travel agent A S OF M A RCH 2 024 99 Call us on 138 747 (AU), 0800 447 913 (NZ) or contact your local Viking travel agent

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