AWA R D - W I N N I N G S E RV I C E
Experience the Viking difference
OUR SERVICE GUARANTEE
We have more than 4,000 staff members worldwide, and every single one of them wears
the Viking uniform with pride. From our Captain to our stateroom stewards, Viking staff are
dedicated to catering to your every need. We are completely confident that our service will
exceed your expectations, which is why we are the only cruise line to formally guarantee the
award-winning service that we offer.
GUEST SATISFACTION
Our Swiss-trained employees are graduates of the Hotel School Academy and are hand-picked
by our experienced management team. Viking staff members are fully committed to making
your cruise the most memorable journey possible — so it's no surprise that our customer
satisfaction ratings are always incredibly high.
ATTENTION TO DETAIL
Can a reservations agent make your booking process a pleasure? Will a waiter take the time to
learn your favourite type of wine? Is it possible for your ship's staff members to feel like close
friends? The answer is yes if those individuals work for Viking. Our highly trained employees
are loyal members of the Viking family, 97 per cent of whom return year after year. This is why
the exceptional service on board Viking cruise ships is so consistent every time you choose to
travel with us.
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For complete itinerary details and videos, visit vikingrivercruises.com.au
