Issue link: https://viewer.e-digitaleditions.com/i/1072065
28 For complete itinerary details and videos, visit vikingrivercruises.com.au AWA R D - W I N N I N G S E R V I C E Experience the Viking difference OUR SERVICE GUARANTEE We have more than 4,000 staff members worldwide, and every single one of them wears the Viking uniform with pride. From our Captain to our stateroom stewards, Viking staff are dedicated to catering to your every need. We are completely confident that our service will exceed your expectations, which is why we are the only cruise line to formally guarantee the award-winning service that we offer. See our website for more details. GUEST SATISFACTION Viking's Swiss-trained employees are graduates of the Hotel School Academy and are hand-picked by our experienced management team. Our staff members are fully committed to making your cruise the most memorable journey possible — so it's no surprise that our customer satisfaction ratings are always incredibly high. ATTENTION TO DETAIL Can a reservations agent make your booking process a pleasure? Will a waiter take the time to learn your favourite type of wine? Is it possible for your ship's staff members to feel like close friends? The answer is yes if those individuals work for Viking. Our highly trained employees are loyal members of the Viking family, 97 percent of whom return year after year. This is why the exceptional service onboard Viking cruise ships is so consistent every time you choose to travel with us.