Travel Impressions

REFUND POLICY: The right to a refund is limited if a participant changes plans prior to or after the trip is taken. All requests for refunds must be submitted in writing through the booking agent to Travel Impressions, Ltd. or directly with Travel Impressions, Ltd. if the booking was made directly with Travel Impressions, Ltd., except in the case of pre-trip which can be done over the phone. All appropriate receipts/vouchers and documentation must accompany the refund request. No refund will be made for package features the participant opts not to use. "No show" penalties could be up to 100% of the package or component costs. The rights and remedies made available herein are in addition to any others available under applicable law. However, Travel Impressions, Ltd. offers refunds under this agreement with the express understanding that endorsement of a refund by participant(s) constitutes a waiver of any such additional rights and remedies against Travel Impressions, Ltd. See "Cancel for Any Reason Waiver and Travel Protection Plan" below. CANCEL FOR ANY REASON WAIVER AND TRAVEL PROTECTION INSURANCE: The Cancel for Any Reason Waiver and Travel Protection Insurance contains both non-insurance and insurance components. Enrollment is optional and once enrolled, the cost associated with the Cancel For Any Reason Waiver portion of the Plan will not be refunded. Cancel For Any Reason Waiver is a non- insurance component and is provided by Travel Impressions, Ltd. Insurance benefits are underwritten by Nationwide Mutual Insurance Company and Affiliated Companies (One Nationwide Plaza, Columbus, OH 43215-2220), under Form Nos. SRTC 2000 and NSHTC 2500, depending on the insured's state of residence. AGA Service Company is the licensed producer and administrator of the Travel Protection Insurance. Insurance benefits are offered through Travel Impressions, Ltd., which holds an agent or producer license in all requisite jurisdictions*. This plan provides insurance coverage that applies only during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home and automobile policies. If you have any questions about your current coverage, call your insurer, insurance agent or broker. ***For New York residents, in order to purchase only Cancel For Any Reason Waiver, please contact 1-877-538-3815 for details or refer to the Plan Description pamphlet for additional information. If you have any questions or would like additional information on the Cancel for Any Reason Waiver and Travel Protection Insurance, contact Travel Impressions at 631-845-8000 x 2904. California Residents: This plan contains disability insurance benefits or health benefits, or both, that apply during the covered trip. You may have coverage from other sources that already provide you with these benefits. You should review your existing policies. If you have questions about your coverage, call your insurer or health plan. Allianz Global Assistance is doing business in California as Allianz Global Assistance Insurance Provider Agency, License # 0B01400. Florida Residences: Emergency Evacuation benefits are limited to coverage for travel or use of accommodations for a period of no longer than 60 days, beginning on your date of departure. This limitation only applies to your Emergency Evacuation benefits. New York Residents: The licensed producer represents the insurer for purposes of the sale. Compensation paid to the producer may depend on the policy selected, or the producer's expenses, volume of business, or profitability. The purchaser may request and obtain information about the producer's compensation, except as otherwise provided by law. Utah Residents: Allianz Global Assistance is doing business in Utah as Allianz Global Assistance Insurance Agency. *Travel Impressions, Ltd., a licensed insurance producer, will provide services to you as a representative of and on behalf of Nationwide Mutual Insurance Company and will receive compensation from Nationwide Mutual Insurance Company in connection with the placement of insurance. When identifying insurance products that may be of interest to you, Travel Impressions, Ltd. and its affiliates may also receive compensation or additional financial benefit when a Travel Impressions entity acts as the reinsurer or intermediary for these products. #26057063. For the most current details of this plan, visit www.travimp.com/newins.html. CHOICE OF LAW; RESOLUTION OF DISPUTES: This Agreement is governed by the laws of, and disputes shall be venued in, the State of New York, without reference to its choice of law doctrine. All disputes, claims or controversies arising out of or related to the services of this agreement shall be submitted to mediation and if the matter is not resolved through mediation, it shall be submitted for arbitration. Unless we agree otherwise in writing, any mediation and/or arbitration shall take place in the State of New York, New York County, and shall be administered by, and pursuant to the rules of, the American Arbitration Association. Disputes shall be arbitrated on an individual basis. There shall be no right or authority for any disputes to be arbitrated on a class action basis or in a purported representative capacity on behalf of the general public, other travel customers or other persons similarly situated. The arbitrator's authority to resolve disputes and to make awards is limited to disputes between you and us alone, and is subject to the limitations of liability set forth above. Furthermore, disputes brought by either party against the other may not be joined or consolidated in arbitration with disputes brought by or against any third party, unless agreed to in writing by all parties. No arbitration award or decision shall be given preclusive effect as to issues or claims in any dispute with anyone who is not a party to the arbitration. Should any portion of this section regarding the arbitrator's authority to resolve disputes between only you and us be stricken from this agreement or deemed otherwise unenforceable, then this entire section shall be stricken from this agreement. The provisions of this section may be enforced in a court of competent jurisdiction and the party seeking enforcement shall be entitled to an award of all costs, fees and expenses (including attorney fees), to be paid by the party against whom enforcement is ordered. This arbitration provision is made pursuant to a transaction involving interstate commerce, and shall be governed by the Federal Arbitration Act, 9 U.S.C. Sections 1-16, as it may be amended. AIR TRANSPORTATION: Important airline ticket terms and conditions and other important notices apply to air transportation. Please visit http://www.travimp.com/airlinetickettc.html for more information. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. A violation can result in five years' imprisonment and penalties of $250,000 or more (49 U.S.C. 5124). Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. There are special exceptions for small quantities (up to 70 ounces total) of medicinal and toilet articles carried in your luggage and certain smoking materials carried on your person. For further information contact your airline representative. Violation of these restrictions will result in imprisonment and financial penalties. PROPER ENTRY/RE-ENTRY REQUIREMENTS : Proper documentation is your responsibility. Requirements as outlined below may change, so see your travel agent or contact the consulate for the country to which you are traveling to be accurately advised of current requirements. The following information gives current requirements for United States citizens, effective at time of printing: Passengers of all ages returning to the U.S. by air from any international destination must have a valid passport in good condition, and passengers may be denied boarding by the airline if passport is damaged, mutilated, or has excessive wear. A state-issued birth certificate with government issued photo I.D., or a passport "card", is not acceptable. If your name on your passport (or for non-U.S. citizens, valid travel documents) does not match your name on your travel vouchers/tickets, you will not be allowed to travel. All passengers 18 and over traveling within the United States or to any U.S. territory (including Puerto Rico and the U.S. Virgin Islands) require only a valid government-issued photo I.D. A passport valid for up to 6 months past the date of return is required for U.S. citizens traveling to certain countries. Check with the consulate or embassy of the country to which you are traveling for specific requirements. For details on how to obtain a passport, contact your local courthouse or post office. If you are not a U.S. citizen, contact the embassy of the country to which you are traveling to determine required entry documents. We regret that we cannot accept unaccompanied minors under 18 for any travel. Failure to comply with these requirements will result in you not being allowed to travel. DENIAL OF ENTRY: Certain countries have specific rules and policies concerning entry of travelers with criminal records. Anyone with even a minor criminal past may be denied entry into any foreign country or even entry back into the United States if you are not a U.S. Citizen. If you have a criminal record, it is important to check with the United States Embassy and the embassy or consulate of the country you wish to visit to ensure you can travel as planned. HEALTH AND SAFETY TIPS: While most travel–domestic and international–is completed without incident, travel to certain destinations may involve more risk than travel to other destinations. Balcony railing heights are lower than the mandated heights in the United States. Low balcony railings create a risk of falls which may result in serious injury or death. Travel Impressions, Ltd. urges passengers to review current travel advisories, warnings and restrictions issued by the U.S. government before booking any travel. For details, visit www.state.gov, www.tsa.gov, www. dot.gov, www.faa.gov, www.cdc.gov, www.treas.gov/ofac and www.customs.gov. BY OFFERING FOR SALE TRAVEL TO PARTICULAR DESTINATIONS, TRAVEL IMPRESSIONS, LTD. DOES NOT REPRESENT OR WARRANT THAT TRAVEL TO SUCH DESTINATIONS IS SAFE, ADVISABLE OR WITHOUT RISK, AND IS NOT LIABLE FOR ANY DAMAGES OR LOSSES THAT MAY RESULT FROM TRAVEL TO SUCH DESTINATIONS. INSECTICIDE NOTICE: Some countries may require aircraft cabin insecticide treatment for in-bound foreign flights. A list of such countries is available at http://ostpxweb.dot.gov/policy/ safetyenergyenv/disinsection.htm. FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF CALIFORNIA: Our California State Seller of Travel Registration number is 2029006-20. Travel Impressions, Ltd. is not a participant in the California Travel Consumer Restitution Fund but is a member of the United States Tour Operators Association ("USTOA"). California law requires certain sellers of travel to have a trust account or bond. This business has an account with the USTOA in the amount of $1,000,000.00 (US). Travel Impressions, Ltd., as an Active Member of USTOA, is required to post $1 Million with USTOA to be used to reimburse, in accordance with the terms and conditions of the USTOA Travelers Assistance Program, the advance payments of Travel Impressions, Ltd. customers in the unlikely event of Travel Impressions, Ltd. bankruptcy, insolvency or cessation of business. Further, you should understand that the $1 Million posted by Travel Impressions, Ltd. may be sufficient to provide only a partial recovery of the advance payments received by Travel Impressions, Ltd.. Complete details of the USTOA Travelers Assistance Program may be obtained by writing to USTOA at 275 Madison Avenue, Suite 2014, New York, New York 10016, or by e-mail to information@ustoa.com or by visiting www.USTOA.com. FOR CUSTOMERS PURCHASING TRAVEL IN THE STATE OF WASHINGTON: Our Washington State Seller of Travel Registration Number is: UBI#602 425 801. If transportation or other services are canceled by the seller of travel, all sums paid to the seller of travel for services not performed in accordance with the contract between the seller of travel and the purchaser will be refunded within thirty days of receiving the funds from the vendor with whom the services were arranged, or if the funds were not sent to the vendor, the funds shall be returned within fourteen days after cancellation by the seller of travel to the purchaser unless the purchaser requests the seller of travel to apply the money to another travel product and/or date. TRANSMISSION OF PERSONAL DATA: You acknowledge and agree that by providing Travel Impressions, Ltd. with any personal information for the purpose of reserving or purchasing products or services, you consent to Travel Impressions, Ltd. transmitting such information to our suppliers (including, in some cases, transfers over international borders as necessary for processing in accordance with Travel Impressions, Ltd. standard business practices). For more information regarding how we treat your personal information, please view our Privacy Policy on our website http://www.travimp. com/about/privacy.html. Travel Impressions' materials (including, but not limited to, names, trademark, service marks, logos, marketing materials, etc.) shall not be used, reproduced, transmitted or distributed in any way, except with the express written consent of Travel Impressions, Ltd. Effective 8/2015. Visit travelimpressions.com for most current terms. 2016 BRO_DF_5.18.16 Terms & Conditions | 59

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