2013 - TM Europe River Cruising

Exceptional Service with a Smile At Travelmarvel, looking after you is more than just our job – it's our passion. Our friendly staff are always there to assist you Holiday memories are not just shaped by the enchanting places you visit, but also by the wonderful people you meet along the way. At Travelmarvel, we pride ourselves on having the most experienced and friendly staff on hand throughout your journey. We know that great service is more than just fulfilling your travel needs, and that's why our staff are regarded as the best in the business. YOUR EXPERT TRAVELMARVEL CRUISE DIRECTOR Our Cruise Directors are deservedly known as being the very best in all Europe. These friendly professionals have the local knowledge to do what the guidebooks can't – they provide you a true insider's perspective and create a holiday experience you simply could not have on your own. Throughout your cruise, your Travelmarvel Cruise Director will be present to personally help you with any need that might arise, on board or ashore. With their diverse range of talents, they also act as your personal concierge, making your holiday seamless and hassle-free. Whether it's a question about the itinerary, information about a destination or a special request, Travelmarvel Cruise Directors are there to ensure your tour runs as smoothly as possible. Gain local insight from your Travelmarvel Cruise Director CAPTAIN & CREW – SEASONED PROFESSIONALS The MS Johann Strauss is fortunate to have the invaluable leadership of one of the most experienced and friendly captains sailing the European waterways today. Captain Vasily Mariceanu, a local from the Danube Delta region, together with our ship's dedicated crew, have vast experience and comprehensive training to ensure your safety and comfort at all times. With years of experience and an unrivalled reputation, your onboard team will take you to the sights of Europe with a friendly smile and perhaps some local handy hints as well! ATTENTIVE & FRIENDLY HOSPITALITY STAFF We select our restaurant and kitchen staff for more than just their expertise. Our kitchen team has been carefully recruited from the finest culinary backgrounds across Europe to ensure that the outstanding cuisine you enjoy on board will be just as much of a highlight of your cruise as the magnificent sightseeing you'll do each day. All of our hospitality staff offer knowledge, skills and experience in hospitality – but most importantly, they do so with a smile. Whether pouring the perfect drink or preparing a gourmet delight, they're on hand to provide the ultimate in first-class service. At the Reception Desk, meanwhile, a dedicated team is on hand round the clock to assist you. – www.travelmarvel.com.au – Enjoy impeccable service from friendly waiters YOUR ONBOARD FAMILY On board, the high staff-to-guest ratio allows for a pampered experience on Europe's rivers. As a result, you can always expect to be treated as an individual and not one of the crowd. Exploring Europe with like-minded travellers makes it easy to make lifelong friends, sharing great times and making new discoveries together. The group camaraderie aboard a Travelmarvel holiday really enriches your European experience. LOCAL GUIDES – LOCAL KNOWLEDGE As you explore fascinating cities, towns and villages on our Small Group Shore Excursions, you'll enjoy the insider perspective of an English-speaking local guide. These local experts provide unique insights into their home town, as well as hints and suggestions when it comes to leisure time. On request, they'll send you to the best shopping districts or the most interesting places to explore independently. They don't receive commission, so you can be sure you're getting honest, impartial advice. EUROPEAN-BASED OPERATIONS STAFF English-speaking Travelmarvel staff are based in London, Vienna, Cologne, Amsterdam, Budapest, Paris and Prague. If the unexpected occurs while you are travelling, our staff will ensure it is taken care of with minimal disruption to your holiday. Right Travelmarvel Cruise Directors are there for you

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