Travel Impressions

SECTION 1. TERMS AND CONDITIONS APPLICABLE TO LAND ONLY, SCHEDULED AIR PACKAGES AND CHARTER AIR PROGRAMS: THIS AGREEMENT CONTAINS THE TERMS AND CONDITIONS BY WHICH TRAVEL IMPRESSIONS, LTD., 465 SMITH STREET, FARMINGDALE, NY 11735 IN CONSIDERATION FOR A PARTICIPANT'S PAYMENT, AGREES TO PROVIDE THESE TRAVEL TOURS. ALL PRODUCTS AND SERVICES DEPICTED IN THIS BROCHURE ARE SUBJECT TO CHANGE WITHOUT NOTICE. THE INFORMATION IN THIS BROCHURE IS CURRENT AS OF THE DATE OF PRINTING AND MAY BE DIFFERENT ON YOUR BOOKING OR TRAVEL DATES. PLEASE VISIT WWW.TRAVELIMPRESSIONS. COM FOR THE MOST CURRENT INFORMATION. READ THIS AGREEMENT CAREFULLY. PAYMENT TO TRAVEL IMPRESSIONS, LTD. OR YOUR TRAVEL AGENT CONSTITUTES ACCEPTANCE OF THESE TERMS AND CONDITIONS. RESERVATIONS AND PAYMENT: Travel Impressions, Ltd. accepts payment by credit and debit cards issued on the following networks: AMERICAN EXPRESS, VISA, MASTERCARD, or DISCOVER. Any other person or entity (including a travel agent) who receives monies from participants does so strictly as an agent of participants. DEPOSIT REQUIREMENTS: Full payment of the Cancel For Any Reason Waiver and Travel Protection Plan is due at the time of booking, if selected. For vacation packages utilizing published airline tickets, a deposit of $150 per person plus full payment of the air portion of the package is required (credit cards only), which will be forfeited if the booking is cancelled. For vacation packages using contracted scheduled air, the minimum deposit is generally $150 per person, however, select contracted airfares may have lower deposit requirements. Travel Impressions reserves the right to issue scheduled airline tickets once the applicable deposit has been paid. The balance due must be paid at least 45 days before departure. For bookings within 45 days of departure, full payment is due at time of booking. Certain bookings are subject to different deposit and payment requirements. We reserve the right to treat the booking as cancelled by you if the balance due is not paid when due. All reservations made 14 days or less prior to departure will be charged a $25 special handling fee to cover costs associated with expedited processing of the booking. After payment is made, all revisions are subject to a $25.00 per booking Travel Impressions fee, plus any supplier fees. Scheduled air change/cancelation fees may be up to 100% of the fare. Some hotels and airlines do not allow name changes. DOCUMENTS: Documents will be sent 21 days prior to departure and if you book before that time, once full payment is received. Document reissue fee is $25.00 per booking plus supplier fees. CHECK-IN PROCEDURE: Failure to check-in for your flight at the appropriate time may result in denied boarding and a refund may not be granted. Check-in times vary by carrier/airport and all participants are required to check with the carrier for the most current information. LIABILITY STATEMENT: Travel Impressions, Ltd. and its parent, subsidiaries, affiliates and representatives (collectively, "TI"), act as an agent for independent travel suppliers, such as airlines, hotels and other independent suppliers to provide you with the services you purchase; and is represented in destination by companies organized and existing in that destination, including providers of transportation and excursions. We have taken all reasonable steps to ensure that proper arrangements have been made for your vacation. However, we do not accept and expressly disclaim any liability for the actions or omissions of these independent suppliers. If you find you have any dispute with such persons, however, we will give you as much reasonable help as we can in resolving a dispute. You understand and agree that TI shall not be liable for any loss, injury, expense or damage to persons or property resulting, directly or indirectly, from the acts or omissions of these independent travel suppliers, including but not limited to delays, over bookings, cancellation of services, cessation of operations, accidents, failures of equipment, or changes in fares, itineraries or schedules. TI cannot control and will not be responsible for bodily injury, property or other damage or loss caused by factors beyond our control, including but not limited to flight delays, airline turbulence, transportation accidents, war, terrorism, weather, quarantine, sickness, government restrictions, regulations or actions, mechanical breakdowns, acts of God, fires, earthquakes, floods, climatic aberrations, acts of civil unrest, strikes, riots, theft, disease or accidents, or failures related to the public internet, telecommunications lines or facilities, or third party technology systems, other unforeseen circumstances, or any other cause beyond our control, including your physical, medical or mental disabilities, your failure to obtain valid travel documents or your failure to follow travel instructions. Under no circumstances shall TI be liable for any special, incidental or consequential damages arising from the foregoing. Travel Impressions, Ltd., the airlines and other suppliers it uses, issue tickets, coupons or electronic documents covering transportation, hotel accommodations and other services and facilities. Neither Travel Impressions nor these suppliers, or their respective subagents, shall be held liable for loss or damage to property or injury of person caused by reason of any act, omission, defect or negligence by any other hotel agency, transportation company or party providing such services or facilities. All airlines concerned are not liable for any claim arising out of or in connection with carriage or other services or features otherwise performed or occurring in connection with this package, except as provided in the conditions of carriage for the airlines and the passenger tickets issued in conjunction with this package. TI is not responsible under any circumstances for any injury or damages you may suffer in connection with your air or ground transportation. All prices and features described in Travel Impressions' promotional materials and website are subject to change without notice. Some hotel room photographs do not depict the standard room category. If any term or provision of this contract is held invalid or otherwise unenforceable, the enforceability of the remaining terms or provisions will not be impaired thereby. INTERMEDIARY DISCLOSURE: Travel Impressions, Ltd. assists you in finding travel suppliers and making arrangements that meet your individual needs. We consider various factors in identifying travel suppliers to you and recommending specific itineraries. In this role, we are acting as an independent third party and not as a fiduciary. We want you to be aware that certain suppliers pay us commissions as well as incentives for reaching sales targets or other goals and from time to time may also provide incentives to our travel counselors. Certain suppliers may also provide compensation to us for various marketing and administrative services that we perform for them, such as granting them access to our marketing channels, participating in marketing programs and supporting technology initiatives. From time to time, we may enter into other business relationships with suppliers and these arrangements, including levels and types of compensation and incentives we receive, are subject to change. In identifying suppliers and recommending itineraries, we may consider a number of factors, including supplier availability and your preferences. The relationships we have with suppliers may also influence the suppliers we identify and the itineraries we recommend. TERMS OF PURCHASE: Please note that separate terms and conditions dictated by the applicable supplier will apply to your reservation and purchase of products and services. You agree to abide by such terms and conditions, including payment of all amounts when due and compliance with the applicable supplier's policies, rules and restrictions regarding availability and use of fares, products and services. You understand that any violation of any such supplier's terms, conditions, policies, rules or restrictions may result in (a) your forfeiting any monies paid for such reservation or purchase, (b) cancellation of your reservation or purchase, (c) your being denied access to any flights, hotels or other products or services, and (d) Travel Impressions, Ltd. debiting your account for any costs Travel Impressions, Ltd. incurs as a result of such violation. You acknowledge that you will be responsible for all charges, fees, duties, taxes and assessments arising out of your purchase of the travel products from Travel Impressions, Ltd. FLIGHT INFORMATION: Your travel agent will be able to confirm the latest flight details at the time you make your reservation, and these will also appear on the booking confirmation we issue when we receive your deposit. Your flight tickets, which we dispatch when your booking is paid in full, or your electronic documents, will contain your flight information. All times are subject to change. It is your responsibility to reconfirm your flight times prior to departing for the airport. TI assumes no responsibility for any passengers making independent connections to flights booked through Travel Impressions, Ltd. Pre-assigned seat selection is at the discretion of the air carrier and may require payment of an additional fee. LUGGAGE AND PERSONAL PROPERTY: When you fly to and from your destination the Conditions of Carriage apply, some of which limit or exclude liability. The Conditions of Carriage are available by requesting them in writing from the carrier or by request at the airport. Some airlines do not cover damage to soft-sided luggage. The airlines' maximum liability for loss, damage or delay to checked baggage is limited to $3,300 per ticketed passenger domestically and $9.07 per pound up to 44 lbs. per ticketed passenger for international travel. These limits will apply unless an excess valuation is declared at the time of check-in. All lost or damaged luggage must be reported to an airline representative at the destination airport by the passenger before you leave the airport. Checked baggage taken from the terminal building at the destination will be considered to have been received in good condition and no claim for loss or damage will be accepted after baggage has been removed from the terminal. The maximum liability of the ground transportation company in resort for lost or damaged property is $400. Loss or damage must be reported immediately. TI does not accept liability for client luggage or personal property. Many airlines are now charging checked bag fees, payable directly to the airline upon check-in. Visit http://content.travimp.com/quest/ baggage.html. Please contact your airline for specific details. These limitations on liability are subject to change. PACKAGE PRICE: The package prices include only items specifically stated in the participant(s) itinerary. Certain secondary features of a package (e.g., cocktail party, free sports, etc.) are based on supplier policy and may be changed, added or deleted after printing of literature. Travel Impressions, Ltd. has the right to substitute services or accommodations in similar categories for items listed in the literature. Foreign government departure taxes, fees and tourist cards may be collected at the destination by the respective government authority. Please be advised that certain mandatory hotel-imposed charges, including, but not limited to, daily resort or facility fees, may be applicable to your stay and payable to the hotel at check- out from the property. You may wish to inquire with the hotel before your trip regarding the existence and amount of such charges. The Department of Transportation (D.O.T.) has defined air transportation, tour or tour component as purchased when the full amount of that air transportation, tour or tour component has been paid by the consumer. Our intention is to provide you with the vacation which you have selected, at the price in effect at time of booking. Pre-purchase price increases (increases to a vacation package without full payment on the record) including but not limited to an increase in the price of the air seat, an increase in the price for the carriage of the passenger baggage, an increase in the applicable fuel surcharge, or an increase in a government imposed tax or fee may apply. If for any reason we have to increase the price of your vacation, including an error made in computing your price, we will offer you the option of cancellation without charge, provided that you advise us within seven days of your receipt of notice of the increase. Post- purchase price increases (increases to a vacation package that has full payment on the record) are prohibited except for those increases related to government imposed taxes and fees. Change fees do not constitute an increase in the price of an already purchased ticket, as technically the consumer is purchasing a new ticket for new travel. CHANGES AND CANCELLATIONS: Special features offered by hotels are subject to change at the hotel's discretion. In the unlikely event that a major change involving a pre-departure change of hotel, departure or return date, departure city or destination becomes necessary, we will notify you as soon as possible via the contact information in the booking. If you find the revised arrangements we offer unacceptable, you will have the option of cancellation without charge provided that you notify us within seven days of your receipt of notice of the change (or prior to departure date if notified less than seven days prior). In the event of a change, we will try to substitute comparable services, but in the event of complete cancellation by us or a supplier, or if landing rights are denied by a foreign government, the flight will be cancelled with a full refund. TRAVEL IMPRESSIONS TERMS & CONDITIONS Terms & Conditions | 49

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