2016 - TM Europe River Cruising

14 We Take Care of Everything At Travelmarvel, looking after you is more than just our job – it's our passion. Holiday memories are not just shaped by the incredible places you visit, but also by the wonderful people you meet along the way. At Travelmarvel, we know that great service is about going above and beyond, and that's why our staff are regarded as a holiday highlight in their own right. YOUR EXPERT TRAVELMARVEL CRUISE DIRECTOR Our Cruise Directors are deservedly known as being the very best in all of Europe. These friendly professionals have impressive local knowledge to do what the guide books can't. They can provide personalised information and suggestions so you can enjoy a holiday experience you simply could not have on your own. Throughout your cruise, your Travelmarvel Cruise Director will be present to personally help you with any need that might arise, on board or ashore. They will ensure your holiday experience is seamless. CAPTAIN & CREW – SEASONED PROFESSIONALS Our Travelmarvel ships are fortunate to have the invaluable leadership of some of the most experienced and friendly captains sailing the European waterways today. Together with our ship's dedicated crew, they have vast experience and comprehensive training to ensure your safety and comfort at all times. ATTENTIVE & FRIENDLY STAFF Our chefs have been carefully recruited from the finest culinary backgrounds across Europe to ensure you'll enjoy outstanding cuisine on board. All of our hospitality staff offer exceptional service and knowledge – but most importantly, they do so with a smile. Whether pouring the perfect drink or preparing a gourmet delight, they're on hand to provide first-class service. At the Reception Desk, an around-the-clock team is available to assist you, while an evening turndown service adds another special touch. YOUR ONBOARD FAMILY The ship's high staff-to-guest ratio allows for a pampered experience on Europe's rivers. As a result, you can always expect to be treated as an individual and not one of the crowd. Exploring Europe with like-minded travellers makes it easy to make lifelong friends, share great times and enrich your holiday experience. LOCAL GUIDES – LOCAL KNOWLEDGE As you explore an array of fascinating places on our small group shore excursions, you'll enjoy an insider's perspective from an English-speaking local guide. These local experts provide unique insights into their home town, as well as local customs and traditions. They can also provide hints and suggestions when it comes to leisure time. EUROPEAN-BASED OPERATIONS STAFF English-speaking Travelmarvel staff are based in London, Cologne, Amsterdam, Budapest, Paris and Prague. If the unexpected occurs while you are travelling, our staff will ensure you are taken care of with minimal disruption to your holiday. Our onboard staff delight in providing you outstanding service We'll go above and beyond your holiday expectations Friendly smiles welcome you every time you board – www.travelmarvel.com.au –

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