2013 AEV Eastern Med & Arabian Gulf

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BENEFITS AND VALUES THAT WILL ENRICH YOUR TRAVEL EXPERIENCE WE'VE GOT YOU COVERED CANCEL FOR ANY REASON WAIVER PROVIDED BY Whether you are interested in exploring, relaxing, celebrating or escaping, American Express Vacations (AEV) is here to help you create the ideal vacation. AMERICAN EXPRESS VACATIONS All AEV air/land and land-only vacations are specifically tailored for American Express travel customers and Cardmembers and are backed by the integrity, exceptional attention to customer service and security that are the trademarks of American Express. We feature a wide selection of deluxe and luxury hotels and resorts. You can also choose from a variety of air options including First and Business Class, upgraded ground transportation, private airport/hotel/pier/rail transfers and premium car rentals. Add to this a wide and comprehensive variety of tour and excursion options tailored to each destination, and together we can create the vacation of your dreams. On top of all of these travel options, AEV can also cover all your end-to-end vacation needs with a menu of exciting services and benefits available with every booking. You will be reimbursed for any cancellation penalties incurred if you cancel your trip FOR ANY REASON prior to your originally scheduled flight departure time. American Express Vacations will refund your money in full, with the exception of the cost plan. 24/7 CUSTOMER CARE GROUP During your vacation, our dedicated customer care specialists are available 24/7 to answer any of your travel-related issues and concerns. We can also assemble alternate travel arrangements due to weather-related circumstances or other instances. ITSEASY PASSPORT & VISA SERVICES Make sure your passport is ready for your vacation! If it's not, AEV has partnered with ItsEasy, who will handle all of your passport, travel visa or other vital document needs for 10% off their processing fees. DOOR-TO-DOOR LUGGAGE DELIVERY American Express Vacations provides you with best-in-class services and expert assistance. Avoid carrying, checking and claiming luggage by having your bags sent ahead of time. AEV's partner Luggage Forward will pick up your bags from home and have them waiting at your hotel. Ship luggage, golf clubs, skis, baby gear, car seats and more, either roundtrip or one way to wherever you are going, at a 10% discount. AMERICAN EXPRESS VACATIONS PLAN-AHEAD SERVICES CARDMEMBER EXCLUSIVES Our exclusive vacation concierge department can make pre-trip appointments on your behalf, at no extra cost to you. Pre-travel services include, but are not limited to making dining reservations; booking private tours or transfers; securing golf tee times, arranging on-site children's services; ordering special amenities; and making spa and salon appointments. If you book your vacation on your American Express® Card, you can take advantage of our exclusive Cardmember benefits. AT YOUR SERVICE 2 Benefits and Values

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