2014 - APT Luxury Small Ships

General Information & Conditions foot and which includes climbing of stairs. Mobility is needed boarding or alighting coaches, cruise ships and trains. We recommend a visit to the doctor and dentist before travelling to overseas destinations. It is your responsibility to advise APT of any pre-existing medical conditions that may affect the normal conduct of a holiday package and the enjoyment of other passengers. Shore Excursions The timing of the shore excursions from all small ships may differ slightly for each departure. They are intended as a guide only and are subject to change without notice. It is not possible for large coaches to be used for some city sightseeing. Many towns and cities will be visited by way of walking tours and accordingly, a reasonable level of fitness is required. For small ship cruising, clients must be able to climb ramps and step onto smaller boats for ship embarkation/disembarkation. Public Holidays/Festivals Virtually all countries have public holidays, religious or otherwise. The festivities may temporarily disrupt your holiday. Late Bookings & Special Offers Late booking promotions and special offers do not apply to existing bookings unless otherwise stated. Airfares Air travel is arranged with independent airlines. APT will arrange air travel as advertised in connection with you holiday package or otherwise arranged with APT. All airfares are subject to flight and booking class availability. Airfares will be booked and ticketed upon receipt of your deposit to avoid price or tax increases. Airport taxes vary for each departure point and routing of airline. Airline schedules are subject to change without notice. Once air tickets are issued, airline amendment and/or cancellation fees apply and, in some cases, are non-refundable. Name changes and voluntary date and schedule changes will incur fees. APT is not liable for delays or disruptions of air travel. Once tickets are issued APT will have no other liability and will not be responsible for refunding the cost of any services booked in conjunction with the flights. Out of Date Range Flights If airlines have not published their schedule at the time this brochure was printed or at the time of booking, APT will estimate the cost of airfares connected with your holiday package. When the airline releases flight inventory and airfares, APT will confirm seats and pricing to you by sending you an updated invoice. Once flights have been confirmed by you and payment has been received APT will issue your ticket/s. APT Deposit Cancellation Cover Conditions apply. Deposit held in credit will exclude fees imposed by third parties in relation to ��� air and rail travel, hotels and cabins on some nonPlatinum cruises. When booking airfares through APT (including when taking advantage of a special offer that includes air travel) standard airline cancellation fees will apply. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the credit being held. Deposit Cancellation Cover applies to new bookings only. After five years, unused credit funds will incur the original cancellation conditions as per brochure. This does not replace travel insurance, which we strongly recommend is organised at the time of booking. Travel Insurance Travel Insurance is not included in your holiday package. It is an expectation that you purchase comprehensive travel insurance to cover you in all circumstances. Travel Information and Documents After booking you will receive an invoice with all important information relevant to your holiday package. We strongly recommend you check the details carefully and read the included information. Special Requests Where a special request (eg. diet, room location, twin or double bedded room, a particular facility at a hotel, flight seat requests and/or particular meals) is an important factor in your choice of holiday, you must advise us when your booking is made. APT will pass your request onto the hotel, airline or other supplier but cannot guarantee that it will be accommodated. APT will also pass on any dietary requests to the airline but we strongly recommend that you check directly with the airline once your tickets have been issued. The provision of any special request does not constitute a term of your contract with us. Confirmation that a special request has been noted or passed on to the supplier or the inclusion of the special request on your confirmation invoice or any other documentation is not confirmation that the request will be met. Superdeals and Special Offers Conditions apply. Strictly limited offer on set departures. Subject to availability at time of booking. Cannot be combined with any other offer and maybe withdrawn at any time. Savings figures shown are the maximum possible savings available for the itinerary for which they appear and may not apply to all departures or all suite categories. Credit Card Surcharges If you pay APT by credit card credit card surcharges of between 1% and 3% will be added your tour price. Changes or Additions to your Holiday If you want to change any part of your holiday arrangements after the invoice has been issued, we will do our best to make the change, but it may not be possible. Any request for changes must be made in writing by the person who made the original booking, or his or her travel agent. If it is possible to make the change, it will be subject to an administration charge. Cancellation Policy For all holiday packages in this brochure, the following applies APT cancellation fees apply (in addition to charges of any independent suppliers eg: airlines and hotels): Days of Notice: Fee Per Person 100 days or more Loss of deposit 99-61 days 50% of holiday package price 60 days or less 100% of holiday package price All cancellations must be received in writing by APT and are not effective until this notification has been received. If your holiday has commenced, 100% of the full holiday package price is charged. There is no refund for unused services or if portions of the holiday package are missed. Additional cancellation fees may also be charged in respect of accommodation reserved outside the holiday package dates. These cancellation fees are in addition to any fees that may be levied by APT and your travel agent (if any). You acknowledge that the amounts estimated under the Cancellation Policy are reasonable and represent a genuine pre-estimate of APT���s loss. If you request changes after APT has issued your documents, APT may charge you a fee of $70 per person in addition to any applicable cancellation fees. Cancellation of Airfares Scheduled airlines normally regard name changes and changes to departure dates as a cancellation and rebooking which may attract a cancellation fee. Applicable cancellation fees may amount to 100% of the airfare. Brochure Accuracy APT has endeavoured to ensure that the information given in this brochure about accommodation, itineraries etc., is correct to the best of its knowledge at the time of going to print. However, advertised descriptions and facilities and prices may change after publication. We recommend that you confirm the details of your chosen holiday package at the time of booking. Holiday package or excursion itineraries may change or be different from those described in the brochure as a result of local conditions, weather conditions, annual events. APT will endeavour to notify you of any significant changes prior to your departure. Flight Changes The flight timings shown in our brochure, on our website and detailed on your confirmation invoice are for guidance only and are subject to alteration and confirmation. Flight timings are set by airlines and affected by events outside our control. Any change in the identity of the airline, flight timings or aircraft type (if advised) will not entitle you to cancel or change to other arrangements without paying any applicable cancellation fees except where specified in these booking conditions. If we Change or Cancel your Holiday Before your Departure APT endeavours to provide you with all the services confirmed to you at the time of your booking. However, we plan arrangements a long time in advance of your departure date using independent suppliers such as airline, hotels etc., over whom we have no direct control. On occasions changes do have to be made, and APT reserves the right to cancel or amend holiday packages/excursions accordingly. Force Majeure Force Majeure means the occurrence of an event that is beyond APT���s reasonable control and which could not have been reasonably prevented by APT, which includes, but is not limited to: (a) war, armed conflict, criminal damage, riot, civil strife, industrial dispute, terrorist activity or the threat of any such acts; (b) natural disaster (including but not limited to flooding, fire, earthquake, landslide), adverse weather conditions, high or low water levels; (c) nuclear or other industrial accident causing environmental pollution or contamination; or (d) change in law, meaning, enactment, amendment (including repeal) in the law or administration of any law in Australia or any jurisdiction or territory relevant to the booking contract, which includes changes in statute, regulation, determination, by-law, declaration, licence and the common law as applicable from time to time. Termination of Booking Contract or Change of Travel Arrangements due to Force Majeure If APT, in its reasonable opinion, considers that any Force Majeure event prevents APT (whether directly or through its employees, contractors, subcontractors and agents) from lawfully or safely providing any products or services subject of the booking contract with you, APT may immediately by written notice: (a) terminate the booking contract (in whole or in part); or (b) change your travel arrangements as reasonably practicable to ensure your safety and invoice you for any additional costs. Limitation of Liability in the Event of Force Majeure In the event that APT cancels or changes your travel arrangements in any way due to a Force Majeure event, APT will not be liable to you in contract, tort, statute or restitution for any loss (including, but not limited to, loss of deposit or purchase price and loss of enjoyment), damage, costs, charges, expenses or injury resulting from or in connection with (whether directly or indirectly):(a) the cancellation or change to your travel arrangements; or (b) the Force Majeure event. APT is not liable to refund any part of the deposit or purchase price paid by you if APT subsequently changes or cancels your travel arrangements in connection with a Force Majeure event. Force Majeure events are unpredictable and beyond APT���s control. It is your responsibility to purchase travel insurance to adequately protect yourself against these risks. Noise and Vibration APT takes reasonable steps to minimise noise and vibrations on its cruise ships. You acknowledge and accept that some noise and vibration may be experienced on vessels and that APT is not be liable to you for any such noise or vibration. Local Purchases APT is not responsible for any items you may purchase locally ie: jewellery/ furniture etc. You acknowledge that you are solely responsible for any import duty or freight costs. www.aptouring.com.au Small ship cruising The following terms and conditions (���booking conditions���) form the basis of your contract with Australian Pacific Touring Pty Ltd (���APT���, ���we��� or ���our���). Please read them carefully as they set out your and our respective rights and obligations. By asking us to confirm your booking, we are entitled to assume that you have had the opportunity to read and have read these booking conditions, that you agree to them and that you agree to them applying to your holiday arrangements that you book with us and which we agree to make, provide or perform (as applicable) as part of our contract with you. References in these booking conditions to your ���holiday package��� are references to the tour or cruise package you have booked with APT. References to ���excursions��� are references to short trips or tours included or available as part of your holiday package. Governing Law These booking conditions are governed by the law in force in Victoria, Australia. Prices ��� Deposits ��� Discounts ��� Payments Your booking price will be set out in this brochure unless it is varied by advertising or a special offer, or is changed after the publication date for any reason, including without limitation, to cover changes in government taxes and charges, exchange rate variations, fuel surcharges, airline charges, a force majeure event or other material increases by suppliers. Once you pay your deposit your holiday package price is guaranteed (except for any changes resulting from a force majeure event ��� see below). A $3,000 security deposit per person, per holiday package is required within seven days of booking confirmation. Deposit requirements may vary when booking a special offer. Final payment of the balance of your holiday package price is due 100 days prior to departure unless stated in the terms of a special offer. APT reserves the right to cancel any ticket or booking or to refuse to carry any passenger where payment has not been received by APT within the specified time. All fares and charges are in Australian currency. Payment in full is required at time of booking for reservations made less than 100 days before departure from Australia or New Zealand. If APT is unable to confirm your reservation, all monies will be refunded. Travelling with Minors Children under twelve years of age are not recommended on tours and cruises. Children under 18 years of age must be accompanied by an adult. Included in Our Cruise and/or Tour Price All coach/ cruise travel, accommodation, airfares (as indicated in individual itineraries), gratuities, airport transfers on the first and last day of the tour as indicated by the itinerary, sightseeing, meals, admissions, port charges and the services of a cruise director as stated in your itinerary. Transfers Airport transfers are included on the first and last day of the holiday package. No refund will be given for unused transfers. Transfers cannot be re-routed to other pick-up points or destinations. Not Included in our Cruise and/or Tour Price Airfares, airport taxes, laundry, passport and visa fees, food not on the regular table d���h��te menu, drinks may or may not be included as indicated in your itinerary, additional drinks, excess baggage, fuel surcharges and optional excursions not specified in the itinerary. Extra overnight accommodation is not included at the start or end of tour if not specified in the itinerary. Hotels In some of the more remote places, hotel standards may not be quite as high as in major centres. We do, however, research and utilise only the most suitable accommodation available in the area, ensuring that high levels of cleanliness, comfort and service are maintained. The hotels listed in this brochure will be used on almost all departures. If a change becomes necessary for any reason, hotels substituted will be the equivalent of those shown. It is standard policy that hotel rooms are not available for check-in before 3pm. Solo Travellers A limited number of single rooms/suites/cabins may be available by request at time of booking your cruise/holiday package. Cruising ��� Cabin/Suite/Stateroom Selection APT will make every effort to assign specific cabins, cabin numbers or locations on the ship if requested. If this is not possible, APT reserves the right to make changes to cabin assignment, within the category booked, without prior notice. Passengers Needing Special Assistance APT welcomes passengers with disabilities or special needs provided they are accompanied by a companion capable of providing all necessary assistance. Any disability or medical condition requiring special attention must be reported to APT at the time of booking. APT will make reasonable efforts to accommodate the special needs of disabled passengers, but is not responsible for any denial of services by carriers, hotels, trains, restaurants or other independent suppliers, or for any additional associated expenses. Coaches and minibuses are not equipped with wheelchair ramps. Not all cruise ships and decks have elevators. Cabin doors and restrooms on cruise ships may not be wide enough to allow access by standard wheelchairs. APT is unable to provide individual assistance to any passenger for walking, dining, boarding or alighting coaches or other transportation vehicles or other personal needs. Visa and Passports All passengers must have a valid passport that is valid for at least six months after the holiday package return date. Passengers must consult with the appropriate consulates to ensure that they have any applicable visas for countries included in the holiday package prior to departure. Health and Fitness A good level of fitness and health is required to participate on APT���s holiday packages. In some destinations there are extensive sightseeing excursions by 15

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